Consumers will DEMAND higher quality Shopping Experiences this Year
This headline coming directly from Acosta, who has forecasted 2020 to be the year retailers will need to focus their attention toward their in-store experience. Acosta has placed the CPG (consumer packaged goods) 2020 predictions into 4 main categories including: macro consumer predictions, shopping experience predictions, store operations predictions & category/brand predictions. For those in the supermarket industry, we are touched and affected by each of the categories mentioned. Within the macro consumer predictions, the most prevalent would be the emphasis current...